“Personal information” refers to information that identifies you or can be associated with you.

We collect personal information when you place an order, create an account, subscribe to communications, or contact us for support. This may include your name, email address, phone number, shipping and billing address, order history, and contact messages.

We also collect automatically generated data such as IP address, device or browser information, cookies, and similar tracking technologies to understand how our website is used and to improve your experience.

We use personal information only for purposes that are necessary for our business and to enhance your experience, including to:
- Process, fulfill, and deliver orders
- Communicate about purchases, returns, or account matters
- Respond to inquiries and provide customer support
- Improve our products, services, and website performance
- Share brand updates or marketing information where consent has been provided

We do not use personal information for purposes beyond these without your consent.

We use cookies and similar technologies to ensure essential website functionality, understand website usage, and improve user experience. You can manage or disable cookies through your browser settings, though some parts of the site may not function fully without cookies enabled.

We do not sell or trade your personal information.

Your personal information may be shared only with trusted service providers such as payment processors, fulfillment and shipping partners, and analytics services, solely for operating our business. Disclosure may also occur when required by law.

We follow industry-standard measures to protect your information from unauthorized access, use, or disclosure. While we strive to maintain secure systems, no online system can be guaranteed completely secure.

As we serve customers globally, personal information may be transferred to, stored, or processed in jurisdictions outside your country of residence. We take steps to ensure that such information remains protected in accordance with this policy and applicable laws.

You may request access to, correction of, or deletion of your personal information, or opt out of marketing communications at any time by contacting us.

This Privacy Policy may be updated periodically to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised effective date.

For privacy-related inquiries, please contact us at:
support@slooplife.com